Kamanai Terms of Service
Effective Date: July 21, 2026 · Last Updated: July 21, 2026
These Terms of Service ("Terms") govern your access to and use of www.kamanai.co, including all content, features, products, purchases, and services offered through the website.
The website is owned and operated by Kamanai LLC, a New Jersey limited liability company ("Kamanai," "we," "us," or "our").
By visiting the website, submitting information, or purchasing a product, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.
1. Eligibility
You must be legally capable of entering into a binding agreement to use the website or purchase products.
If you are under the age of majority where you live, you may use the website only with the involvement and permission of a parent or legal guardian.
By using the website, you represent that:
- You satisfy these eligibility requirements
- The information you provide is accurate
- You will comply with these Terms and applicable law
2. Website Use
Kamanai grants you a limited, revocable, nonexclusive, nontransferable license to access and use the website for personal, noncommercial shopping purposes.
You may not:
- Use the website for an unlawful or fraudulent purpose
- Attempt to gain unauthorized access to the website or related systems
- Interfere with the website's security or operation
- Introduce viruses, malicious code, automated attacks, or harmful technology
- Scrape, crawl, copy, harvest, or extract website content or data through automated means without written permission
- Impersonate another person or misrepresent your identity
- Use another person's payment information without authorization
- Attempt to bypass purchase limits, security controls, or product restrictions
- Resell website access or use the website to develop a competing service
- Infringe Kamanai's or another party's intellectual-property rights
- Use Kamanai content or trademarks to train, develop, or improve an artificial- intelligence model without written permission
We may restrict or terminate access to the website when we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to display product descriptions, materials, measurements, colors, images, and other information accurately.
However:
- Colors may appear differently depending on your screen, lighting, and device settings
- Garment measurements may vary slightly because of manufacturing tolerances
- Placement, texture, distressing, stitching, and finishing may vary slightly between items
- Product packaging may differ from website images
- Website content may contain typographical, pricing, or technical errors
Nothing on the website guarantees that a product will look exactly the same on every device or person.
Kamanai may correct errors and update product information at any time.
4. Availability and Purchase Limits
All products are subject to availability. Placing an item in your shopping cart does not reserve it.
We may:
- Limit quantities per person, household, payment method, address, or order
- Restrict purchases of limited-release merchandise
- Decline orders suspected of resale, fraud, abuse, or unauthorized use
- Discontinue products without notice
- Correct inventory errors
- Cancel an order if an item becomes unavailable
If we cancel a paid order, we will issue a refund for the canceled product to the original payment method.
5. Orders
Your submission of an order is an offer to purchase the selected products. An automated order confirmation acknowledges that we received the order but does not necessarily mean that we accepted it.
We may accept, reject, hold, or cancel an order for reasons including:
- Product unavailability
- Pricing or description errors
- Payment authorization failure
- Suspected fraud or unauthorized activity
- Violation of purchase limits
- Inability to verify customer or delivery information
- Restrictions imposed by law or a payment provider
- A technical or operational error
A binding sale is formed when we accept the order and begin fulfillment, unless applicable law provides otherwise.
We may contact you to verify information before accepting or shipping an order.
6. Prices and Payment
Prices are displayed in U.S. dollars unless otherwise stated.
Prices may change without notice. A price change will not affect an order that we have already accepted, except where the displayed price resulted from an obvious error.
You agree to provide current, complete, and accurate billing and payment information.
Payments may be processed through Stripe or another third-party payment processor. Your use of a payment method may also be governed by the provider's terms and privacy policy.
You represent that:
- You are authorized to use the selected payment method
- The payment information is accurate
- You authorize the applicable charges, taxes, shipping fees, and other disclosed amounts
We are not responsible for charges imposed independently by your bank, card issuer, payment provider, customs authority, or currency-conversion provider.
7. Taxes
Applicable sales, use, excise, value-added, or similar taxes may be calculated and collected at checkout based on the order, delivery destination, and applicable law.
You are responsible for taxes, duties, or governmental charges not collected by Kamanai where applicable.
8. Promotional Codes and Offers
Promotional codes, discounts, credits, and special offers:
- Are subject to the terms communicated with the offer
- May have expiration dates
- May apply only to eligible products or customers
- May not be combined unless expressly stated
- Have no cash value
- May not be sold or transferred
- May be revoked if obtained or used through fraud, abuse, or error
We may modify or cancel a promotion where permitted by law.
9. Shipping and Delivery
Kamanai ships worldwide. Shipping dates and delivery estimates are estimates, not guarantees, and may vary significantly depending on the destination.
Delivery may be affected by:
- Carrier delays
- Weather
- Holidays
- Customs processing
- Incorrect or incomplete addresses
- High order volume
- Events outside our reasonable control
You are responsible for providing a complete and accurate delivery address, including any information required for international delivery (such as a postal code, province/state, or customs identification number where applicable). Contact us promptly if you identify an address error. We cannot guarantee that an address can be changed after an order enters fulfillment.
Risk of loss and title transfer as provided under applicable law and the shipping terms disclosed during checkout.
Kamanai is not responsible for a delay caused by a carrier or an event outside our reasonable control. We will, however, provide reasonable assistance with eligible carrier claims.
Additional shipping charges may apply when a package is returned because of an incorrect address, refusal, failed delivery, or failure to collect the package.
10. International Orders
Because we ship worldwide, international orders may be subject to:
- Customs inspections
- Import duties
- Taxes
- Brokerage charges
- Carrier fees
- Delivery restrictions
- Delays
Unless checkout expressly states otherwise, the recipient is responsible for all import duties, taxes, and customs or brokerage charges imposed by the destination country. These charges are collected by the carrier or customs authority, are outside Kamanai's control, and are not included in the displayed product or shipping price.
We do not guarantee that every product can legally be shipped to or imported into every jurisdiction. We may decline or cancel an international order where shipping is unavailable, restricted, or prohibited by the destination country's law. If we cancel an order for this reason, we will refund the amount paid to Kamanai, excluding any nonrefundable third-party fees already incurred.
11. Returns, Exchanges, and Refunds
Returns, exchanges, refunds, and final-sale restrictions are governed by the Return Policy displayed on the Kamanai website at the time of purchase.
You are responsible for reviewing the Return Policy before completing an order.
Unless applicable law requires otherwise:
- Products must satisfy the stated eligibility requirements
- Return requests must be submitted within the stated return period
- Products marked "final sale" are not eligible for return or exchange
- Shipping charges may be nonrefundable
- Original and return shipping costs may be deducted where disclosed
- Refunds may be issued only after the returned product is received and inspected
- Refunds are generally made to the original payment method
- Processing times may vary depending on the payment provider
International customers should note that return shipping costs, customs fees, and processing times for returns sent from outside the United States may be greater than domestic returns; see the Return Policy for details.
Nothing in these Terms limits a nonwaivable consumer right available under applicable law.
12. Damaged, Defective, or Incorrect Products
Inspect your order promptly after delivery.
If a product arrives damaged, defective, or materially different from what you ordered, contact contact.kamanai@gmail.com within the period stated in our Return Policy.
Include:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the packaging when relevant
Do not discard the product or packaging until we respond. Depending on the circumstances and applicable law, we may offer a replacement, exchange, repair, store credit, or refund.
Normal wear, misuse, improper laundering, accidental damage, unauthorized alterations, and failure to follow care instructions are not manufacturing defects.
13. Product Care
You are responsible for reviewing and following the care label and product-care instructions.
Unless a product states otherwise, printed garments may require special care, including washing inside out, using cold water, avoiding bleach, tumble drying on low, and avoiding direct ironing over printed areas.
Kamanai is not responsible for damage caused by care that conflicts with the garment label or published instructions.
14. Communications
By providing your contact information in connection with an order, you consent to receive transactional communications about:
- Payment
- Order confirmation
- Fraud review
- Fulfillment
- Delivery
- Returns
- Refunds
- Customer support
- Changes affecting your transaction
Transactional communications are not marketing messages.
When you separately subscribe to marketing communications, you consent to receive promotional emails from Kamanai. You may unsubscribe through the link included in a marketing email.
Your consent to receive marketing communications is not a condition of purchasing a product.
15. Contact Submissions and Feedback
When you send suggestions, ideas, feedback, reviews, photographs, or other nonconfidential material to Kamanai, you represent that you have the right to provide it.
Unless we separately agree otherwise in writing, you grant Kamanai a worldwide, nonexclusive, royalty-free license to use, reproduce, adapt, publish, and display voluntarily submitted feedback for legitimate business purposes.
This section does not transfer ownership of private customer-service communications or personal information. Personal information remains governed by our Privacy Policy.
Do not send trade secrets, confidential business information, or content you do not have permission to share.
16. Intellectual Property
The website and its contents are owned by Kamanai or used under license and are protected by intellectual-property laws.
Protected content may include:
- The Kamanai name
- Logos
- Cat artwork and character designs
- Garment graphics
- Product designs
- Photographs
- Videos
- Illustrations
- Text and slogans
- Website design
- Layouts
- Graphics
- Packaging
- Software
- Product descriptions
- Collections and compilations
You may not reproduce, modify, distribute, sell, license, publicly display, publish, create derivative works from, or commercially exploit this content without prior written permission.
No right to use a Kamanai trademark, logo, artwork, trade dress, or other brand element is granted by implication.
17. Third-Party Services and Links
The website may rely on or link to third-party services, including payment processors, shipping carriers, social-media services, and analytics providers.
Kamanai does not control and is not responsible for a third party's:
- Website availability
- Content
- Security
- Privacy practices
- Terms
- Representations
- Products or services
Your use of a third-party service is governed by that provider's policies and agreements.
18. Privacy
Our collection and use of personal information are described in the Kamanai Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
19. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."
KAMANAI DISCLAIMS ALL WARRANTIES NOT EXPRESSLY PROVIDED IN WRITING, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- THE WEBSITE WILL ALWAYS BE AVAILABLE
- THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE
- DEFECTS WILL ALWAYS BE CORRECTED
- THE WEBSITE WILL BE FREE FROM HARMFUL COMPONENTS
- PRODUCT INFORMATION WILL NEVER CONTAIN AN ERROR
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THE DISCLAIMERS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
Nothing in this section excludes an express product commitment made by Kamanai or a warranty that cannot legally be disclaimed.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAMANAI LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST BUSINESS, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO THE WEBSITE, PRODUCTS, OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAMANAI'S TOTAL LIABILITY FOR A CLAIM RELATING TO A PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID KAMANAI FOR THE PRODUCT GIVING RISE TO THE CLAIM.
FOR OTHER CLAIMS, KAMANAI'S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID KAMANAI DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
- ONE HUNDRED U.S. DOLLARS.
These limitations do not apply to liability that cannot legally be limited, including liability where an exclusion would violate applicable consumer law.
21. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Kamanai LLC and its members, managers, employees, contractors, agents, affiliates, licensors, and service providers from claims, liabilities, losses, damages, judgments, costs, and reasonable attorneys' fees arising out of:
- Your unlawful use of the website
- Your material violation of these Terms
- Your infringement of another party's rights
- Content you submit without authorization
- Fraudulent or unauthorized conduct attributable to you
This section does not require a consumer to indemnify Kamanai for Kamanai's own unlawful conduct, negligence, or breach where such an obligation would be prohibited by law.
22. Force Majeure
Kamanai will not be liable for a delay or failure caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Fire or flood
- Epidemics or public-health emergencies
- War, terrorism, or civil unrest
- Government action
- Labor disputes
- Carrier interruptions
- Utility or internet outages
- Cyberattacks
- Supplier or manufacturing interruptions
- Payment-network failures
We will make commercially reasonable efforts to resume affected operations.
23. Governing Law
These Terms and disputes relating to them are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules.
This choice of law does not deprive you of any mandatory consumer protection provided by the law of your state or country of residence.
24. Dispute Resolution and Venue
Before filing a lawsuit, you and Kamanai agree to make a good-faith effort to resolve the dispute informally.
To begin informal resolution, send a written description of the dispute and requested resolution to:
Kamanai LLC
Attn: Legal
219 11th Street, Apt 2
Hoboken, NJ 07030
United States
Email: contact.kamanai@gmail.com
If the dispute is not resolved informally, either party may pursue available legal remedies.
To the extent permitted by law, a legal proceeding must be brought in a state or federal court with appropriate jurisdiction in New Jersey. You and Kamanai consent to the personal jurisdiction of those courts.
This section does not prevent either party from bringing an eligible matter in small- claims court or seeking emergency injunctive relief. It also does not override a consumer's nonwaivable right to bring a claim in another forum.
25. Changes to the Website or These Terms
We may modify the website, products, policies, and these Terms periodically.
When these Terms change, we will update the "Last Updated" date. Material changes may also be communicated through the website or another appropriate method.
Changes apply prospectively from their effective date unless applicable law requires otherwise.
Your continued use of the website after revised Terms take effect constitutes acceptance of those revised Terms.
26. Suspension and Termination
We may suspend or terminate access to the website if we reasonably believe you:
- Violated these Terms
- Engaged in fraud or unauthorized activity
- Created a security risk
- Abused a promotion or purchasing restriction
- Used the website unlawfully
Terms that by their nature should survive termination will remain effective, including provisions concerning intellectual property, disclaimers, liability, indemnification, disputes, and governing law.
27. Severability
If a provision of these Terms is found invalid, illegal, or unenforceable, it will be enforced to the maximum extent permitted or modified as necessary to make it enforceable.
The remaining provisions will remain in effect.
28. No Waiver
Kamanai's failure to enforce a provision of these Terms is not a waiver of that provision or the right to enforce it later.
A waiver is effective only if it is in writing and authorized by Kamanai.
29. Assignment
You may not assign or transfer your rights or obligations under these Terms without Kamanai's written consent.
Kamanai may assign these Terms as part of a merger, reorganization, financing, asset transfer, acquisition, or sale of the business, subject to applicable law.
30. Entire Agreement
These Terms, the Privacy Policy, the Return Policy, and any additional terms presented during checkout constitute the entire agreement between you and Kamanai regarding the website and purchases.
If additional terms conflict with these Terms, the more specific terms govern the relevant transaction or feature.
31. Contact Information
Questions about these Terms may be directed to:
Kamanai LLC
Attn: Legal
219 11th Street, Apt 2
Hoboken, NJ 07030
United States
Email: contact.kamanai@gmail.com
Website: www.kamanai.co